Frequently Asked Questions
Everything you need to know about our luxury nursery essentials and shipping.
Where are Atelier Choux products manufactured?
All our carrés, bibs, and linens are 100% made in France. We prioritize high-quality craftsmanship and use GOTS certified organic cotton to ensure the safest and softest touch for your baby.
How should I care for my organic cotton carrés?
We recommend machine washing on a delicate cycle with warm water and a mild detergent. To preserve the vibrancy of the illustrations and the softness of the fabric, tumble dry on low heat or air dry.
Do you offer international shipping?
Yes, we ship worldwide from our atelier in France. Shipping costs and delivery times are calculated at checkout based on your specific location and preferred shipping method.
What is your return policy?
We accept returns within 14 days of delivery for items in their original, unused condition with all packaging intact. Please note that personalized items are final sale and cannot be returned.
Are your dyes and prints safe for newborns?
Absolutely. We use water-based, non-toxic inks for all our signature illustrations. Our printing process is eco-friendly and complies with strict European safety standards for infant products.
Can I include a gift message with my order?
Yes, we offer elegant gift packaging and the option to include a hand-written or printed personalized message at checkout, making our sets perfect for baby showers and newborns.
